The Human Resources Generalist will primarily be responsible for key talent management processes and daily functions of the Human Resources department across functional areas including recruitment, onboarding/offboarding, employee relations, performance management, compensation and benefits administration, leave management, training and development, HRMS administration, policy implementation, employment law compliance, as well as managing other projects and priorities as assigned.
Partners with Director, Human Resources, and other HR personnel on recruitment and onboarding processes. Proactively sources candidates, identifies qualified applicants, schedules interviews (including travel arrangements), interviews candidates, obtains salary requirements, conducts background checks, coordinates pre-employment assessments, and prepares offer letters and rejection notices. Maintains job postings on internal and external job boards/websites, initiates phone or email contact with both internal and external applicants and establishes a positive rapport while promoting the exceptional value proposition of the Bank to prospective employees.
Manages the employee onboarding and offboarding processes. Works closely with other HR personnel in new hire and separation processing, including coordination and scheduling of new hire onboarding sessions, facilitation of new employee orientation and conducting exit interviews. Leverages technology to streamline the new employee experience and drives continuous process improvement.
Manages administration of performance management program, including performance reviews, goal setting, and individual development plans. Partners with Director, Human Resources, on employee relations issues.
Collaborates with the Manager, Compensation & Benefits, in the administration of total reward programs including leave management, retirement benefits, payroll, etc.) to ensure seamless transition throughout employee life cycle.
Supports the creation, implementation, and communication of learning programs to meet functional and/or organizational needs. Identifies and fulfills training needs through working with leadership and department managers. Manages all logistical aspects of training and development, including the scheduling, registration, and support processes, ensuring a positive employee experience, effective implementation, and accurate reporting. This includes vendor management, speaker/facilitator management and participant support (conference lines; material distribution). Maintains documentation related to training including attendance, materials and files. Updates LMS as appropriate.
Manages and maintains Workday HCM modules including, Recruiting, Learning, Talent, Onboarding and Performance. Leads efforts to implement and improve new functionality and support testing during bi-annual releases. Generates and analyzes metrics, evaluations, pulse surveys and status reports. Identifies opportunities for continuous improvement.
Serves as a primary point of contact for external recruiters, as well as learning and development vendors. Project manages outsourced positions and Learning & Development programs, including managing vendors to ensure budget, deliverables and timelines are met. Manages integrations with recruiting vendors. Troubleshoots user issues and serves as business process expert in respective functions. Supports contracting and invoice payment consistent with the Bank’s vendor management policies. Reviews and edits statements of work and ensures that all Bank processes have been followed including vendor review.
Serves as a backup resource for the contingent worker processes. Assists department managers in securing temporary and contract resources; determines customer needs and works with appropriate agency partners to identify candidates. Manages administration of the Bank’s contingent worker population.
Works closely with HR and IT department team members as well as system vendors in continuous improvement and simplification of talent management processes.
Assists the Manager, Compensation & Benefits, with Bank-wide compliance activities such as risk assessments, incident reporting and resolution, vendor management and business continuity.
Manages specific projects as determined in the annual HR operational plan and participates in functional and cross-functional initiatives.
Accurately and responsively responds to all leadership and staff concerns and questions, referring issues to other HR personnel as appropriate.
Ensures compliance with applicable policies, procedures and regulations to ensure safe and sound business operations. Appropriately implements controls in processes and procedures to mitigate risk.