Business Continuity and Resiliency Manager

FHL Bank Pittsburgh

Date: 09/01/2021

Location: Pittsburgh, PA

Position Summary

Responsible for managing and supporting all aspects of FHLBank’s business continuation management and disaster recovery program; conducts research and directs resiliency enhancements to technology, services and solutions. Plans and leads the Business Impact Analysis across all FHLBank functions. Applies the highest-level technical skills and expertise in managing projects, resolving problems and advancing FHLBank’s resiliency objectives.

Primary Success Factors

  • Manages the ongoing development and support of FHLBank’s business continuation planning (BCP) program for both business processes and technology to ensure that FHLBank can successfully recover in the event of a business interruption.

  • Develops and manages a multi-year plan for disaster recovery testing of technology and business processes. Leads the working teams in all aspects of a project, defines test objectives, coordinates testing activities and manages issues resolution.

  • Coordinates the development of the BCP strategies required for new application systems and business processes to ensure that recovery requirements, infrastructure and testing address business requirements prior to system implementation.

  • Manages the annual review and update to the departments’ Business Impact Analyses and Bank-wide BCP risk assessment.

  • Manages the development and maintenance of the documented business continuation plans for all departments across the organization. Recommends areas for improvement in both content and delivery.

  • Coordinates the technology development and support of the workgroup recovery sites to ensure disaster readiness; manages FHLBank’s recovery vendors to ensure that services and contracts accurately reflect current disaster recovery requirements.

  • Provides ongoing education and awareness of BCP topics to Bankwide BCP coordinators, management and staff. Researches disaster recovery options and recommends enhancements to strengthen FHLBank’s disaster recovery program (DR).

  • Manages IT vendor contracts for operations, support and recovery functions, including contract review and renewal; researches possible improvements in cost and service.

  • Exercises the customary authority of a manager with regards to budget preparation and management, personnel selection, performance planning, appraisals and related personnel activities; assures the ongoing development of assigned staff.

  • Ensures compliance with policies, procedures and regulations to ensure safe and sound business operations.

  • Identify, facilitate and lead various initiatives to advance FHLBank’s resiliency strategy, roadmaps and objectives.