Responsible for managing and supporting all aspects of FHLBank’s business continuation management and disaster recovery program; conducts research and directs resiliency enhancements to technology, services and solutions. Plans and leads the Business Impact Analysis across all FHLBank functions. Applies the highest-level technical skills and expertise in managing projects, resolving problems and advancing FHLBank’s resiliency objectives.
Manages the ongoing development and support of FHLBank’s business continuation planning (BCP) program for both business processes and technology to ensure that FHLBank can successfully recover in the event of a business interruption.
Develops and manages a multi-year plan for disaster recovery testing of technology and business processes. Leads the working teams in all aspects of a project, defines test objectives, coordinates testing activities and manages issues resolution.
Coordinates the development of the BCP strategies required for new application systems and business processes to ensure that recovery requirements, infrastructure and testing address business requirements prior to system implementation.
Manages the annual review and update to the departments’ Business Impact Analyses and Bank-wide BCP risk assessment.
Manages the development and maintenance of the documented business continuation plans for all departments across the organization. Recommends areas for improvement in both content and delivery.
Coordinates the technology development and support of the workgroup recovery sites to ensure disaster readiness; manages FHLBank’s recovery vendors to ensure that services and contracts accurately reflect current disaster recovery requirements.
Provides ongoing education and awareness of BCP topics to Bankwide BCP coordinators, management and staff. Researches disaster recovery options and recommends enhancements to strengthen FHLBank’s disaster recovery program (DR).
Manages IT vendor contracts for operations, support and recovery functions, including contract review and renewal; researches possible improvements in cost and service.
Exercises the customary authority of a manager with regards to budget preparation and management, personnel selection, performance planning, appraisals and related personnel activities; assures the ongoing development of assigned staff.
Ensures compliance with policies, procedures and regulations to ensure safe and sound business operations.
Identify, facilitate and lead various initiatives to advance FHLBank’s resiliency strategy, roadmaps and objectives.